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Vacancy Announcement


United Nations Association of the National Capital Area (UNA-NCA)

Title:                Manager, Programs and Membership

Status:             Part-time (4 days/week)

Supervisor:      Executive Director

Start time:       Early to mid-August 2017

Salary:             Commensurate with experience

Location:         Washington, DC

Issue Date:      June 2017                                          

Responsibilities:

 Programs

  • Manage annual events and program calendar
  • Secure and coordinate speakers, venues, catering staff, and other vendors to organize annual events
  • Attend UNA-NCA events and provide on-site support for registration, event logistics, management, etc.
  • Serve as office liaison and staff coordinator to program committee leaders and officers
  • Oversee event registration process and communication with attendees before and following events
  • Continuously develop new methods for capturing new event attendees to increase attendance and program revenue
  • Provide support for the Graduate Fellows Program including reviewing applications, conducting interviews, and coordinating venue and speakers
  • Assist in the development of annual program budget
  • Track and provide data on events and programs for annual reports, grant proposals, and other purposes as requested
 

Communications

  • Manage, create, and supervise content for social media accounts including Twitter and Facebook
  • Create and manage content for website
  • Provide content for and oversee creation of weekly e-newsletter
  • Track user engagement and data analytics with various communications platforms
  • Assist in creation of reports, sponsorship packages, and fundraising campaigns
  • Develop content for and produce the organization’s Annual Report under the guidance of the Communications Committee
  • Serve as organization point of contact for communication and program development with partner organizations for joint programs and cross-promotion
 

Membership

  • Manage membership database
  • Liaise and coordinate with parent organization’s membership team
  • Facilitate data entry of reports from parent organization into own user system
  • Develop new strategies to build membership base and increase membership retention
  • Provide quality customer service in order to ensure a positive membership experience
  • Engage members in the work of UNA and its program committees
  • Develop and maintain consistent communication strategy with members to include membership welcome, membership renewal reminders, and other critical touch points
 

Administrative

  • General office duties including, but not limited to:
                        Supply ordering

                        Coordination of large print jobs

  • Recruit for and run internship program; directly supervise 3-4 interns on a semester basis

  • Provide vital administrative and programmatic support to upper management and Board of Directors
 

Minimum Requirements

Bachelor’s Degree

Experience with membership/CRM database(s)

Proficiency with Microsoft Office, especially Word and Excel

Experience with websites (development, maintenance, and/or posting new content)

Experience with social media platforms

Customer service experience

1+ years of event planning experience

1+ years of office experience

1+ years of supervisory experience

Strong writing and communication skills via email, phone, and face-to-face

Ability to thrive in a fast-paced environment with changing priorities

Ability to work on a team with multiple key players and to effectively communicate with high profile stakeholders


Preferred Qualifications

Master’s Degree

Experience working with a non-profit membership organization and volunteer leaders

1+ years of grant-writing and fundraising experience


Applications

Interested applicants should send their resume, cover letter, brief writing sample, and at least 2 professional references (Microsoft Word or Adobe PDF format only) referencing the position in the subject line to This e-mail address is being protected from spambots. You need JavaScript enabled to view it by July 15, 2017. Applications can also be mailed to UNA-NCA, Attn: Paula Boland, 2000 P Street NW, Suite 630, Washington, DC 20036. No phone calls please.

UNA-NCA will review applications upon receipt and may not await the closing date to make a final selection. We thank all individuals for their interest in UNA-NCA; however only those selected for interviews will be contacted.
 

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